Policy

Appointments

First Care of Habersham is a walk in clinic so we do not schedule appointments. Patients are seen on a first come, first served basis. You are welcome to call us ahead of time to confirm the expected wait time to ensure that you have ample time to complete a visit.

Telephone Calls

We try to answer calls as soon as possible but in order to minimize interruptions during office visits we may not be able to return your call until the end of the clinic day.  If you have an emergency, defined as an injury or illness which may represent a danger to life or limb, please call 911 or go to the nearest Emergency Department.  We can only answer medical questions for established patients.  

Medication/Prescription Refills

Initial prescriptions and medication refill requests are designed to be completed during your scheduled appointments.  We prescribe medication and refills to last until your follow up appointment is due.  When you are out of additional refills, that would be the ideal time to schedule your next appointment.  Some medications will have refills to last a year, but medications that require physical or laboratory monitoring may last only 3 to 6 months.  Other prescriptions require additional time and administrative work to fill, and these may require an office visit as well.  Some clinics are charging additional fees to complete refills that are not associated with an office visit and we are trying hard to avoid this.  Refill requests that are made outside of a regularly scheduled appointment may take up to 3 days to process, so please plan accordingly.

Please be sure if you leave a message for refills to include your name, date of birth, preferred pharmacy, name of the medication, dose and how often you take it to confirm the process.